DELIVERY AND RETURNS
Delivery Policy
At Beard Star, we strive to ensure that your order reaches you in the quickest time possible while maintaining the highest standards of quality and care. Here's what you need to know about our delivery policy:
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Processing Time: Once your order is confirmed, please allow 1-2 business days for processing before your order is shipped out. During peak seasons or promotional periods, processing times may be slightly longer, but we'll do our best to get your order to you as swiftly as possible.
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Shipping Methods: We offer standard and expedited shipping options to cater to your needs. Standard shipping typically takes 3-5 business days for delivery within Canada, while expedited shipping takes 1-2 business days.
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Shipping Costs: Shipping costs will be calculated at checkout based on your location and chosen shipping method. We may offer free shipping promotions from time to time, so keep an eye out for those!
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Order Tracking: Once your order has been shipped, you'll receive a shipping confirmation email containing tracking information. You can use this information to track your package and stay updated on its delivery status.
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International Shipping: Currently, we only ship within Canada. We're working on expanding our shipping capabilities to reach more destinations in the future, so stay tuned for updates!
Return Policy
We want you to be completely satisfied with your Beard Star purchase. If for any reason you're not happy with your order, we're here to help. Here are the details of our return policy:
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Eligibility: To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it. We understand that trying a new grooming product can be a personal experience, so we accept returns within 30 days of delivery.
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How to Initiate a Return: To initiate a return, please contact our customer service team with your order number and details of the item you wish to return. We'll provide you with further instructions and a return shipping label, if necessary.
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Return Shipping: You'll be responsible for covering the cost of return shipping, unless the return is due to a mistake on our part or a defective product. In such cases, we'll provide a prepaid return shipping label for your convenience.
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Refunds: Once your return is received and inspected, we'll send you an email to notify you that we've received your returned item. We'll also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
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Exchanges: If you'd like to exchange an item for a different product or variant, please contact our customer service team for assistance. We'll do our best to accommodate your request, subject to product availability.
If you have any questions or concerns about our delivery and return policy, please don't hesitate to reach out to our friendly customer service team. Your satisfaction is our top priority, and we're here to ensure that your Beard Star experience is nothing short of exceptional.
What Happens Next
Step 1 — We Create Your Brand
After your order:
- Our team will contact you for your logo and brand name.
- We’ll prepare your custom labels and print your design on 5 premium products.
- You’ll receive your Brand Starter Display Kit in about 2 weeks, ready to show in your shop.
You’ll finally see your brand — your logo, your scent, your products — on your own shelf.
Step 2 — You Test It with Clients
Once your kit arrives:
- Place your products on your shelf and show them to clients.
- See which scents and styles your clients like best.
- Collect real feedback — what they notice, what they ask for.
This step helps you learn what sells before investing more.
Step 3 — Qualify for the 30-Day Shelf Partnership
If you like your kit and want to keep selling your brand,
you’ll be invited to our Shelf Partnership Program.
Here’s how it works:
- We’ll send you 10 – 15 products with your logo to keep on your shelf.
- You’ll have 30 days to sell them.
- You only pay for what sells — no heavy upfront cost.
- You can return or extend the rest after 30 days.
- You’ll get a small display card with your logo and a feature on Beard Star’s Instagram.
You start earning from your brand without risk.
Step 4 — Launch Your Full Brand
After your 30-day shelf test:
- If your products move well, you’re ready for a Full Private Label Launch.
- We’ll help you create your complete product line (30+ pcs) — with custom scent, color, and packaging.
- You can start selling online, in your shop, or even in other barbershops.
That’s when your name becomes a real brand.
Why This $400 Kit Is Worth It
This isn’t just a box of products — it’s your brand, ready to launch.
Once we design your labels, they’re saved for life. You’ll never pay for design or setup again — every future reorder uses your existing artwork.
Real Value Breakdown:
- Label Design for 5 Products — $200+
- 25 Branded Products — $200
- Label Setup & Printing — $100
- Shipping Included — $25
Total Real Value: $475+
You Pay: $400
Let customers speak for us
from 10 reviewsMe and my clients love this product. The scents are nice and long lasting
These beard care products from The Beard Star—Beard Balm, Beard Wash, and Beard Oil—are designed for softness, smoothness, and strengthening. They all feature an Amber Sandalwood scent, which gives them a warm, woody fragrance.
Review:
If you’re looking for a complete beard care routine, this product line is a solid choice. The Beard Wash cleanses effectively without stripping natural oils, while the Beard Oil helps in keeping the beard hydrated and soft. The Beard Balm provides light hold and conditioning, making it ideal for shaping and taming flyaways.
"I've been using [the beard star ] in my barber shop, and it has made a noticeable difference! The quality is exceptional, and my clients love the results. It’s easy to work with and delivers consistent performance. Highly recommend it for any barber looking to elevate their services!"
Best beard oil . It smells great and easy to use on my beard.
I tried all products ,Beard oil is non sticky, good shine and ideal bottle design for usage. Beard wax is with good hold and long lasting. Just need to heat up the wax a little bit and good to use. Overall I am totally satisfied with all these products.
All products are high quality, would recommend!
Best Products for beard with great fragrance. Must try beard oil and balm to make it smooth.👌👌
Recommend to all , they are doing best job.
The Beard Star Grooming Inc .
Private Label Starter Kit - Launch Your Brand
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Why Barbers Love This Kit
Your Choice: Build the mix that fits your shop.
Create a lineup that reflects your clientele — whether you specialize in beard care, hair styling, or both.
You’re in full control of the 25 products that best represent your barbershop’s identity.
Low-Risk Start: Only $400 to test your brand.
Start small and see real results before committing to large inventory orders.
It’s the easiest and most affordable way to launch your brand without financial pressure.
Professional Labels: Your shop name on every product.
Each item is custom-labeled with your logo, designed to match your brand’s personality.
Give your clients products that look and feel just as premium as your service.
Fast Delivery: Ready within 14 days.
We design, print, and deliver your custom kit in just two weeks.
You’ll have your branded products on the shelf faster than most suppliers can quote.
Scalable: Reorder 200+ units of what sells best.
We design, print, and deliver your custom kit in just two weeks.
You’ll have your branded products on the shelf faster than most suppliers can quote.
FAQ
Q: Can I choose the mix of products?
A: Yes! You can build your own kit from oils, balms, wash, sprays, and texture powders.
Q: Do I have to order more after this kit?
A: No. Only if you want to. Larger orders (200+ units) are available when you’re ready.
Q: How do I send my logo?
A: After checkout, you’ll get an email link to upload your Canva/PNG/PDF file.
Q: How long does it take?
A: About 2 weeks from the time we receive your logo.